Complaints and Compliments

How to complain

If you would like to complaint about any aspect of the Association or its staff, please call in or telephone any of our offices and ask for a copy of the Complaints Procedure which can be found here Complaints Form or you can use the form below.

Annual Complaints Feedback 2018/19

Model Complaints Handling Procedure

How to give us feedback

We value your views and opinions. Receiving feedback from tenants is an important part of reviewing our services to ensure we continue to delivery high quality services.

Share you complaints or compliments with us by contacting 0141 550 5600, emailing , or completing the simple form to the right.