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Information For Tenants

Information For Tenants

 

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This helps you to get the most out of being a tenant with the Association and summarises the rights and responsibilities of both the Association and a tenant.

Getting involved
We believe we should listen to our customers and use your views to shape the services we provide.  We do this by surveying a sample of customers that have used a service and by recording and learning from any customer complaints.  We use your feedback to identify changes, remove problems and make improvements to services.

Estate Management 
Anti-social behaviour and neighbour disputes (how you report incidents and how we will deal them)

Housing Policies 
This is where to look if you want to take in a lodger or make an alteration to your house etc.