Information For Tenants
This helps you to get the most out of being a tenant with the Association and summarises the rights and responsibilities of both the Association and a tenant.
We believe we should listen to our customers and use your views to shape the services we provide. We do this by surveying a sample of customers that have used a service and by recording and learning from any customer complaints. We use your feedback to identify changes, remove problems and make improvements to services.
Anti-social behaviour and neighbour disputes (how you report incidents and how we will deal them)
This is where to look if you want to take in a lodger or make an alteration to your house etc.