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How to comment or complain
If you would like to comment or complain about any aspect of the Association or its staff, please call in or telephone any of our offices and ask for a copy of the Comments and Complaints Procedure. You can also view and/or download a copy here: Comments & Complaints Procedure
Feedback
We value your views and opinions. Receiving feedback from tenants and other interested parties is an important part of reviewing services and helps us to make sure that what we provide is appropriate and cost effective.
Why not tell us what you think of our new look website? We are working on a number of new features and your input is very valuable to us.
For all your customer enquiries, call your Customer Services Team on 0844 892 0321.
General e-mail enquiries to info@westscot.co.uk
