Estate Management

We want to ensure that we provide the best possible environment for our tenants to live in.  Go to to our Policies section on the left to view the policy for managing our estates.

Anti-Social Behaviour and Neighbour Disputes 

We believe every person has the right to live in their home and community free from harassment, fear and undue disturbance from others. We recognise that anti-social behaviour can drastically affect the quality of life of individuals and communities.  We have adopted a number of principles for dealing with anti-social behaviour:

• We should deal appropriately with the different types of anti-social behaviour.  This means we need a broad range of different types of action we can take.
• We will record all complaints we receive.  We will respond within time limits for different types of complaint and keep the complainant informed of developments.
• We will work with our partners, including the communities we serve, to deal with anti-social behaviour.
• We will not give the name of the complainant to the person complained about.
• We will try to prevent anti-social behaviour occurring in the first place.
• We will always consider court action to repossess a house where the tenant or member of the household has been convicted for the supply of drugs from their home.

You will find useful information about the services we provide along with contact numbers and advice on how to deal with any problems you may experience in our Problems with Neighbours leaflet.